Privacy Policy

1. Who We Are

A&T Business Services (Pty) Ltd ("A&T", "we", "us" or "our") is responsible for the personal information described in this policy. We process personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") and other applicable South African law.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Your name, email address, telephone number and company details
• Information included in an enquiry, finance-review request or other communication
• Accounting-readiness answers, results and priority areas that you choose to send to us
• Basic technical and security information generated when the website is accessed, such as browser, device, IP-address and server-log information, where this is collected by our service providers

Please do not submit confidential accounting records, identity documents or special personal information through the general website forms unless we specifically ask for them through an appropriate channel.

3. Why We Process Information

We process personal information to respond to enquiries, review submitted assessments, prepare for requested discussions, provide services under an agreed engagement, operate and secure the website, maintain business records, and comply with legal or regulatory duties.

Depending on the circumstances, processing may be necessary to take steps at your request before entering into an agreement, perform an agreement, comply with law, protect a legitimate interest, or take place with your consent. Where we rely on consent, you may withdraw it, although earlier lawful processing remains valid.

4. Providing Information

Information submitted through our website is generally voluntary. Fields marked as required are needed for us to receive and respond to the request. If you do not provide them, we may be unable to contact you or review the submission.

Submitting an enquiry or assessment does not create a professional engagement. Services begin only once the parties have agreed the applicable engagement terms.

5. Sharing and Service Providers

We do not sell personal information. We may share it with contracted operators and service providers that support website hosting, form delivery, communications, security and business administration. We may also disclose information to professional advisers, regulators, public authorities or other parties where required or permitted by law.

We require operators acting for us to process personal information only for authorised purposes and to apply appropriate confidentiality and security safeguards.

6. Processing Outside South Africa

Some service providers may process information outside South Africa. Where this occurs, we take reasonable steps to ensure that the transfer is permitted under POPIA and that appropriate protection applies.

7. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, an active or anticipated engagement, record-keeping requirements, dispute resolution, or other legal obligations. Information that is no longer required is deleted, destroyed or de-identified where reasonably practicable.

8. Security

We use reasonable technical and organisational safeguards appropriate to the information we process. Access is limited to authorised persons and service providers who require it for legitimate purposes. No internet transmission or storage method is completely secure, but we review our safeguards and respond to suspected compromises in accordance with applicable law.

If a security compromise affecting your personal information requires notification under POPIA, we will notify the Information Regulator and affected individuals as soon as reasonably possible, subject to lawful restrictions.

9. Your Rights

Subject to POPIA and other applicable law, you may ask whether we hold personal information about you, request access to it, ask us to correct or delete inaccurate or unlawfully retained information, object to certain processing, or withdraw consent where consent is relied upon.

You may also lodge a complaint with the Information Regulator. Information about complaints is available at inforegulator.org.za.

10. Cookies and Browser Storage

This website does not currently use analytics or marketing cookies, and our website code does not store assessment answers in your browser. External website resources and service providers may receive basic technical information needed to deliver their services and protect against misuse.

If we introduce non-essential analytics, advertising or similar technologies, we will update this policy and provide any notice or choice required by law.

11. External Links

The website may link to external websites. Their privacy practices are governed by their own policies, and we encourage you to review them before submitting personal information.

12. Changes to This Policy

We may update this policy when our practices, services or legal obligations change. The revised version will be published on this page with an updated date.

13. Contact and Information Officer

Privacy requests and questions may be directed to:

The Information Officer
A&T Business Services (Pty) Ltd
Olea View Houses, 15 Elm Avenue
Fourways, Sandton, Gauteng, 2191
Email: info@aandtgroup.co.za
Phone: +27 65 762 8284